Incident Investigation
- Online Courses
This online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to respond effectively to incidents by following a well-defined process for investigations. While there are several different investigation techniques that can be used in any given set of circumstances, this course focuses on the 5-WHY Technique.
This online Incident Investigation and Root Cause Analysis course covers the following topics:
- Roles and responsibilities when an incident occurs
- How to determine the severity of an incident
- Beginning the incident investigation process
- Information gathering using the 5-WHY Technique
- How to interview others regarding the circumstances of an incident
- Incident investigation documentation
- Resources regarding incident investigation processes
Incident Investigation Online Course Registration
For online training discounts please call 780-790-1230 ext 2
